Incorrect login detailsYour account has been bannedYour account is lockedYour account has been deletedYou have reached the limit of authorised attemptsYour account name has been blacklistedThis Ankama account is protected by the Authenticator. 1. Open the Authenticator application. 2. Select your account. 3. Select ''Unlock''. 4. You will have 30 seconds to retype your account information.This feature is not available for you community
The most active of you can now have another character space for your account on each type of existing server. This service is valid for life, and is directly activated on your account. Within the limit of 13 characters per type of server (an account can create 13 normal characters, 13 heroic characters, and 13 epic characters if they have acquired 8 extra slots in addition to the initial 5).